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Pioneer Announces That It Will Continue to Offer a Free Power Supply Replacement for Certain Consumer Plasma Displays
LONG BEACH, Calif.--(BUSINESS WIRE)--Nov. 19, 2004--Pioneer Electronics (USA) Inc. announces that it will continue to provide a free, in-home power supply replacement for certain of its second and third generation plasma models listed below for consumers who experience a problem with the original power supply. In some cases, a loud popping sound can be heard when a power supply fails. After the power supply fails, the plasma is no longer operable. At this time fewer than one percent of consumers who have purchased these models have experienced any problem with the original power supply. In addition, this reported issue does not pose any health or safety risk. Pioneer will continue to provide the free power supply replacement to support its ongoing commitment to customer satisfaction.
The affected models of consumer plasmas are listed below. Anyone who owns
or uses one of these models may contact Pioneer through its toll free hotline
at 800-421-1404 to arrange for the free, in-home upgrade. If a consumer model
is not listed below, no power supply replacement is needed and no further
action needs to be taken. If consumers are not sure if their plasma is affected,
they should call the toll free hotline for confirmation.
Consumer Plasma Models (13 listed):
PDP-505HD PDP-4330HD
PDP-503PU PDP-4300
PDP-5030HD PDP-4304
PDP-5031HD PDP-4310
PRO-1000HD PRO-800HD
PRO-1000HDI PRO-800HDI
PDP-433PU
More information is available at Pioneer's main website at www.pioneerelectronics.com.
Anyone with questions should call Pioneer's toll free hotline at 800-421-1404.
Press Release: Source : www.pioneerelectronics.com.
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